Privacy Policy
This Privacy Policy explains how DAPON Engineering Specialists Ltd ("DAPON", "we", "us" or "our") collects, uses and protects personal data when you visit this website or contact us through it. We are committed to handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
DAPON Engineering Specialists Ltd is the data controller responsible for your personal data. We are a company registered in England & Wales (company number [COMPANY NUMBER]), with our registered office at [REGISTERED OFFICE ADDRESS].
If you have any questions about this policy or how we handle your data, you can contact us at info@dapon.co.uk or by telephone on [TELEPHONE NUMBER].
2. The information we collect
Information you provide to us
When you complete our enquiry form or contact us by email, we may collect:
- your name and the name of your company or organisation;
- your email address and telephone number;
- your project location and the sector and service you are enquiring about;
- the content of your message and any documents or files you choose to send us (for example drawings, tender documents or specifications); and
- any other information you choose to provide to us.
Information we collect automatically
When you visit the website, our hosting provider's servers automatically record standard technical information such as your IP address, browser type, the pages you view and the date and time of your visit. This information is used to operate and protect the website and is not used to identify you personally.
Cookies and similar technologies
This website does not set advertising or tracking cookies. We use only what is strictly necessary for the website to function. Web fonts are loaded from Google Fonts, which means your browser connects to Google's servers and Google may receive your IP address as part of serving those fonts. You can control or block cookies through your browser settings.
3. How we use your information and our lawful bases
We use your personal data to:
- respond to your enquiry — to provide information, prepare quotations and discuss potential work. Our lawful bases are your consent (which you give when submitting the enquiry form), our legitimate interests in responding to business enquiries, and taking steps at your request before entering into a contract;
- operate, maintain and secure the website — our lawful basis is our legitimate interests in running a safe and functional website; and
- comply with our legal obligations where applicable.
4. How your information is shared
We do not sell your personal data. We share it only with trusted service providers who help us operate the website and respond to enquiries, including:
- Web3Forms — processes submissions from our enquiry form and delivers them to us by email;
- our website hosting provider — stores the website and its associated server logs; and
- Google Fonts — serves the fonts used on the website.
We may also disclose your information where we are required to do so by law, or where necessary to protect our rights, property or safety.
5. International transfers
Some of our service providers may process data on servers located outside the United Kingdom. Where personal data is transferred outside the UK, we take reasonable steps to ensure it remains protected by appropriate safeguards, such as transfers to countries with adequate protection or under approved contractual clauses.
6. How long we keep your information
We keep enquiry information only for as long as necessary to respond to you and to maintain our legitimate business records. Unless a longer period is required by law or for an ongoing project or relationship, we will normally delete enquiry data within [RETENTION PERIOD — e.g. 24 months] of our last contact with you.
7. Your rights
Under UK data protection law you have the right to:
- request access to the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request erasure of your data in certain circumstances;
- object to, or request restriction of, our processing;
- request the transfer of your data (data portability); and
- withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, please contact us at info@dapon.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.
8. Security
We take reasonable technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children
This website is intended for business use and is not directed at children. We do not knowingly collect personal data from children.
10. External links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites, and we encourage you to review their own privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
12. Contact us
If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact:
DAPON Engineering Specialists Ltd
[REGISTERED OFFICE ADDRESS]
Email: info@dapon.co.uk
Telephone: [TELEPHONE NUMBER]